Customer Satisfaction Survey

Return a completed survey and be in to win!

The objective of this survey is to obtain feedback to improve our customer service process.  Please fill out all sections of the survey with a tick in the appropriate box, or fill in the spaces, and submit the survey form.  We appreciate your time and effort in completing this survey.  All completed surveys returned will go into the draw to win a Sirtrack Polar Fleece Vest and Sports Bag.  Prize drawn quarterly and winner announced in our company newsletter.

Your details:
Name:		Customer Account Number:
Survey:
1 How did you hear about Sirtrack’s products?			Please select I am an existing customer  Word-of-mouth Trade Show / Conference Internet / Web site Other
If other, please state:
2 What wildlife magazine / scientific publication do you read most?
3 How do you rate Sirtrack’s product quality? Extremely Good Good Average Poor Extremely Poor   4. How do you rate Sirtrack’s product performance and reliability? Extremely Good Good Average Poor Extremely Poor   5. How do you rate Sirtrack’s customer service? Extremely Good Good Average Poor Extremely Poor   6 Were your goods delivered: Earlier than quoted On time Later than quoted           7 Would you purchase from Sirtrack in the future or recommend Sirtrack to your colleagues, family, and friends? Yes No       If No, why not?     8 How can we improve our service to you?